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Your questions, our answers
Orders & Payment
We accept payments by credit card (Visa, Mastercard, American Express), as well as via PayPal and Apple Pay.
All transactions are secure to ensure the confidentiality of your data.
Once your order is confirmed, we immediately begin preparing it to ensure prompt dispatch.
If you wish to modify or cancel it, contact us as soon as possible at contact@honores-sisters.com and we will do our best depending on the progress of the order.
Delivery
Orders are prepared within 24 to 48 hours (excluding weekends and public holidays).
Delivery times then vary depending on the destination:
• France: 2 to 4 working days
• Europe: 4 to 7 working days
• International: 7 to 10 working days
Fees are calculated at checkout based on your country and selected carrier.
Delivery is free in France for purchases over €100.
Once shipped, you will automatically receive a confirmation email containing a tracking link allowing you to track your package in real time.
Yes 🤍 we deliver everywhere in Europe , as well as to the UK and the USA .
Fees and delivery times vary by destination and are automatically displayed at checkout.
All international orders also come with a tracking number to track your package every step of the way.
Returns & Exchanges
Yes, you have 14 days after receipt to return your order if it does not suit you.
Items must be unworn, unwashed, unscented and in their original packaging.
Contact us at contact@honores-sisters.com and include your order number.
We will tell you what to do next.
Return costs are the responsibility of the customer.
Once your return has been received and validated, the refund will be made within 5 to 10 working days to the initial payment method.
Products & Maintenance
Before launching Honoré's Sisters, we had several samples made in different factories and countries in order to compare the quality of the fabrics and the fineness of the finishes .
After several months of testing, we chose to work in China , with a partner factory attentive to details and quality of work , perfectly aligned with our high-end manufacturing standards.
We favor natural and breathable materials like pointelle cotton and modal for elegant, soft and durable pajamas.
Our pajamas are designed to offer a comfortable, slightly loose fit.
We invite you to consult our size guide available on each product sheet, or via the menu at the bottom of the page.
If you are between two sizes, we recommend choosing the smaller one for a fitted effect, or the larger one for a more fluid look.
Other questions
Via our contact form or directly at contact@honores-sisters.com .
We respond within 24 to 48 business hours.